ITSM Solution

ITSM (FIMS) Solution

With our ITSM (FIMS) Solution, we offer internal and external planning strategies. In this context, FIMS can be seen as a broad umbrella, covering technologies, processes, and people.

FIMS aims to identify and meet the demands of end-users.

Such comprehensive demand management system planning involves a wide range of operations from designing IT systems to processes that improve the services. FIMS enables the expansion and development of IT systems to meet the growing requests and technologies.

FIMS çözümü ile neler yapabilirsiniz?

Case Management

Problem Management

Service Options and Configuration Management

Service Level Management

Change Management

Information Management

Service Desk Function

Demand Management

Supplier Management

Service Catalog Management

Incident Management

Periodic Processes